Frequently Asked Questions
Everything you need to know about your next adventure with Stubble & Co.
What is your shipping policy?
We offer free standard shipping on all orders over $100. Orders are typically processed within 1-2 business days, and delivery usually takes 3-5 business days depending on your location.
How do I return or exchange an item?
We offer a 30-day return policy for all unused items in their original packaging. To start a return or exchange, please visit our online returns portal and enter your order number.
What materials are used in Stubble & Co bags?
Our bags are crafted from high-quality, durable materials including waterproof canvas, recycled PET fabrics, and premium full-grain leather accents to ensure longevity and performance.
Do you offer a warranty on your products?
Yes, all Stubble & Co products come with a 2-year warranty against manufacturing defects. If your bag fails due to a production error, we will repair or replace it free of charge.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking link so you can monitor its progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, Google Pay, and Klarna for buy-now-pay-later convenience.